New User Setup
Onboard a new employee with M365 licensing, security groups, and access configuration.
LiveExit User
Offboard a departing employee. Revoke access, convert mailbox, apply forwarding.
LivePassword Reset
Reset a user's password and generate a temporary credential with forced change.
Coming SoonOpen Support Ticket
Need help? Open a ticket with the KairosIT support team for any IT issue.
LiveAccount Manager
Andres Gallo · andres.gallo@kairosit.com
Support Contact
support@kairosit.com · support.kairosit.com
Service Agreement
Managed IT Services · Active since 2024
IT Request Forms
Submit requests for user management, access changes, and IT operations.
New User Setup
Complete onboarding checklist: M365 account, licensing, security groups, hardware, and email setup.
LiveExit User / Offboarding
Revoke access, convert to shared mailbox, set forwarding, and schedule cleanup actions.
LivePermissions & Group Access
Request access to SharePoint sites, distribution lists, M365 groups, and shared mailboxes.
LiveOOO / Email Forwarding
Configure out-of-office auto-replies and email forwarding for leave or absences.
LiveAutomations
Automated workflows powered by the KairosIT Automations Engine, triggered by events in your M365 environment.
Onboard User (Workday SSO)
Auto-provisions new users from Workday: password, licenses (E5/F3), usage location, and team notification.
Engine ReadyOffboard User
Triggered on group removal: disable account, convert to shared mailbox, remove licenses, schedule forwarding.
Coming SoonDynamic Group Monitor
Monitors dynamic security groups for membership changes and sends branded alert emails to the team.
Engine ReadyLicense Change Monitor
Detects license assignment changes and alerts if a user's license tier doesn't match their role.
PlannedSharePoint Storage Alert
Monitors SharePoint site storage and sends proactive alerts before quotas are reached.
PlannedPassword Reset
Generate a temporary passphrase, force change on next sign-in, and email credentials securely.
PlannedPowered by the KairosIT Automations Engine — a durable workflow system on Microsoft Graph webhooks. They trigger automatically from M365 events.
Engine Ready = built and tested, pending deployment.
Coming Soon = next phase.
Planned = on the roadmap.
Self-Service Tools
Quick-access tools for common IT tasks, connected to your M365 environment.
Password Reset
Generate a secure temporary passphrase for a user. Forces change on next sign-in.
Coming SoonAccess Request
Request access to shared resources: SharePoint sites, DLs, security groups, shared mailboxes.
Coming SoonDynamic Group Builder
Create Azure AD dynamic security groups with automatic membership rules based on user attributes.
LiveDevice Management
View Intune-enrolled devices. Wipe, rename, or reassign devices for new users.
Coming SoonResources & Documentation
Guides, SOPs, and reference material for your IT operations with KairosIT.
New User Onboarding Guide
Step-by-step checklist for onboarding, including what info KairosIT needs from you.
Offboarding Procedure
What happens when an employee leaves: timeline, access revocation, mailbox conversion.
M365 License Overview
Understanding your license tiers (E5, F3, Exchange Online) and what each includes.
Security Best Practices
MFA enrollment, conditional access policies, and phishing awareness guidelines.
Escalation Matrix
Who to contact for critical issues, SLA timelines, and emergency procedures.
Portal User Guide
How to use this portal: submitting requests, tracking tickets, and accessing automations.